• info@team.itsupportexperts.com.au

About Us

We Are IT SUPPORT EXPERTS


IT SUPPORT EXPERTS (ITSE) a proactive Managed IT Services company. Distinguished by our customer forward focus to increasing uptime and reducing IT issues; our expert and certified IT SUPPORT staff manage and maintain, Onsite and Cloud technologies 24 hours days, 7 days a week.



Our customers benefit from a reduction in labour costs, increased control of IT spend, and a competitive edge only made possible by demonstrated gains in IT efficiency. And, as a vendor independent provider our experienced technologists provide the peace of mind you need to concentrate on running your business – as opposed to just your hardware and applications.



ITSE specialises in providing IT Support to Small & Medium Businesses who do not require a permananet IT support staff to support their IT issues. We also do maintenance contaracts with businesses to maintain their In-House and cloud IT Infrastructure and provide ongoing business support as required.


Resilience

Hassle free, flexible, compliant, and robust network infrastructure maintained to plan.

Sustainable Compliance

Systems and processes responsive to change in legal, geographic, framework, or methodology obligation.

Expertise

On demand access to skilled specialists. No more unnecessary time spent skilling up staff for one-time tasks.

Green Savings

Realise capital free expenditure, and reduce energy costs and carbon footprint with hosted Cloud technologies and SaaS.

Centralisation

Attain efficiency and productivity by unifying remote, offsite, and office staff on converged platforms and applications.

Risk Mitigation

IT infrastructure that is consistently upgraded with no financial risk to you, and your business.

Service Levels

Experience greater control and the reassurance that only comes with 24 hour a day, 365 days a year support.

Think Big

Systems and processes responsive to change in legal, geographic, framework, or methodology obligation.

Continuity

Keeping life in the heart of your business, our managed services ensure you are ‘always on’ and wipe out worries related to redundancy, and failover.

Our Success

We measure our success on the performance, continuity and security of our clients systems and data; and our proven methodologies, and loyal customer base demonstrates our ability to provide consistently exceptional service and support. Specialists in supporting mission critical infrastructure, our experts pride themselves on ensuring your systems perform solidly when you need them most, and stay online in the event of disaster.

Making The Move

Making the move to Managed Services or concerned your existing IT Partner may no longer be meeting the needs of your business? Get in touch and let us show you by how IT SUPPORT EXPERTS can maximise your system productivity, and protect your crucial IT investment.